Social Tariff

A Helping Hand
from Wildanet

Wildanet believes everyone has the right to have access to an affordable high speed broadband service which is as essential as any other household utility.

And yet, many are unable to take advantage of the benefits that high speed broadband offers due to rising costs, resulting in many being severely disadvantaged and unable to access basic online services.

Who can benefit? 

Our Helping Hand tariff is available to those who meet the following criteria: 

You’re looking for a home
broadband service

Our social tariff is only available for home broadband users and not for business use.

You're in receipt of
Universal Credit

Before activating your account, you will be asked to verify this by going through our eligibility checks with our team.

Your address can be serviced
by Wildanet’s own network

Unfortunately, we can only provide access to our social tariff in areas where we can provide network coverage.



To check if we can provide network coverage to your address, please register your contact details here

As part of our Helping Hand tariff, we commit to giving you:

  • Affordable and reliable high speed broadband with free install

  • A Fixed Price Promise for the duration of your contract

  • Local customer service

 

What is a Social Tariff?

Social tariff's are broadband packages offered by some Internet Service Providers (ISPs) that allow people on Universal Credit to access an essential service at a reduced price to help with the overall cost of living. 

ISPs are not required to offer this as a service, but we feel it is a vital lifeline for so many people across Devon and Cornwall, as reliable internet access is a necessity in almost every aspect of everyday life. There's no catch, you still get the same high standard of support, and a fast internet connection that won’t let you down, but at a reduced price.

You can find out more about social tariffs from Ofcom.

Wildanet Social Tariff Enquiry

To check if we can provide network coverage to your address, please enter your contact details below. A member of our team will then be in touch.